MISSED LESSONS
Missed individual lessons cannot be made up.
We will credit 50% of the value of the first missed lesson in a semester to be applied on re-enrolment. Subsequent missed lessons will not be credited.
Group lessons CANNOT be made up or credited.
If the professor is absent, we commit ourselves, as far as possible, to provide a substitute. In the event that we are unable to offer the lesson according to schedule, it will be postponed to a later date.
TERMS OF PAYMENT
Registration to a semester can be paid in one or two installments. The first installment is due at registration and the second at mid-semester as a post-dated cheque.
We accept debit, credit, cash and cheque.
Cheques are to be made out to: Musilab inc.
A $20 fee is applied to any bounced cheque (NSF).
REFUND/WITHDRAWAL
We apply Office de la protection du consommateur policy.
A withdrawal PRIOR to the beginning of the semester is fully refundable.
For a withdrawal DURING the semester, you must pay the following :
The cost of lessons taken (including lessons missed by the student for reasons other than professor absence).
AND
A penalty provided by the Act, corresponding to the smallest amount : $50 or 10% of the amount due for the remaining lessons.